Client Support Executive

Customer Service Executive – Yeovil – up to £35,000 per annum

You’ll be the person a busy sales team genuinely can’t do without, with a salary of up to £35,000.
As a Client Support Executive based in Yeovil, you’ll keep diaries, quotes and orders running smoothly so every client gets a consistently great experience.
You’ll be trusted from day one, working alongside friendly Client and Growth teams who really value your support.
This is a stable, office-based role where your organisation and warm manner make a real difference.

As a Client Support Executive, you will benefit from:

• Monday to Friday daytime hours, with a paid 1-hour lunch
• Some flexibility on start and finish times, plus occasional early Friday finishes
• 23 days holiday, plus 3 extra days at Christmas and bank holidays
• Healthcare insurance
• Full product, sales and call handling training
• A relaxed, supportive office environment with a close-knit team

As a Client Support Executive, your responsibilities will include:

• Coordinate customer and new business appointments for the Client and Growth teams
• Manage diaries, emails, travel and correspondence for the Client Relations Manager
• Process sales orders, raise purchase orders and set up new products and customers on the system
• Source supplier quotes, mark them up and follow up with customers to help convert sales
• Handle customer queries by phone, email and in person, keeping satisfaction high
• Keep ERP, CRM and order records accurate and up to date

As a Client Support Executive, your experience will include:

• Experience in a sales support, customer service or administration role, ideally within B2B sales, manufacturing or packaging
• Confident using Microsoft 365, Excel and Google Sheets, with Business Central or Smartsheet a bonus
• Excellent organisation and time management, with the ability to juggle and prioritise tasks
• A warm, friendly phone manner and confidence handling queries and objections
• Strong attention to detail, with great written and verbal communication
• A positive, resilient, team-first attitude

If you’re looking for a stable, supportive role where your contribution is genuinely valued, this Client Support Executive role could be the one for you. Apply today with an up-to-date CV or call Sophie at Rubicon for more information.

While Rubicon uses AI to help speed up processes across the business, every application is reviewed by a human to ensure the right decision is made.